Privacy Policy

Home Privacy Policy

Privacy Policy

Effective Date: October 23, 2025

1. Introduction

Welcome to Attain Skincare (hereafter “we”, “us”, “our”). We operate the online store at https://shop.attainmedspa.com (the “Site”). Protecting your personal information is one of our highest priorities. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit or make a purchase through our Site.

2. Information We Collect

2.1 Personal Information You Provide.

Name, shipping & billing address, phone number, email address when you place an order.
Payment information (processed securely by our payment provider).
Account credentials if you create an account.
Newsletter subscription information, if you opt in.

2.2 Information Collected Automatically.

IP address, browser type, device information, browsing behaviour (pages visited, time on site) via cookies and tracking technologies.
Location data (approximate) from your IP address or device.

3. How We Use Your Information

We may use your information for:

Processing and fulfilling your order, including shipping and returns.
Communicating with you about your order, account, or marketing (only if you consent).
Improving our Site, personalising your experience, analysing how customers use our services.
Preventing fraud and ensuring security of transactions.

4. Sharing & Disclosure

We do not sell your personal information. We may share your information with:

Service providers who perform functions on our behalf (e.g., payment processors, shipping carriers, analytics providers).
Law enforcement or regulatory authorities if required by law or to protect our rights.
Related companies or in a business transfer scenario (merger, sale of assets).

5. Cookies & Tracking Technologies

We and our partners use cookies, pixel tags, and other tracking technologies to collect information about your use of the Site and your preferences. You may adjust your browser settings to reject cookies, but this could affect your ability to use certain features of the Site.

6. Your Rights & Choices

Depending on your location, you may have the following rights with respect to your personal information:

Access: Request to see the personal information we hold about you.
Correction: Ask us to update or correct any inaccurate or incomplete information.
Deletion: Request the deletion of your personal information (subject to legal or contractual obligations).
Opt-out: If you consented to receive marketing communications, you may withdraw your consent at any time.
Data portability: Where applicable, request a copy of your information in a machine-readable format.

To exercise your rights, contact us at [email address]. We will respond in accordance with applicable laws.

7. Data Security & Retention

We implement commercially reasonable security practices to protect your information (encryption, access controls, secure servers). However, no system is 100% secure.
We retain personal information for as long as needed for the purposes described above or as required by law.

8. International Transfers

If you are located outside the United States (or home country), your information may be transferred to, stored, and processed in a country other than your own. By using the Site, you consent to such transfer, storage, or processing.

9. Children’s Privacy

Our Site is not directed to children under 13 (or applicable age in your jurisdiction). We do not knowingly collect personal information from children under this age. If you become aware that your child has provided us with personal information, please contact us and we will delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on the Site with a new “Effective Date”. We encourage you to review this policy periodically.